Is this another reason comcast must die?

Comcast Corp. admitted yesterday that it paid people to attend a government hearing. Company critics say the freelance attendees were there to crowd them out; Comcast says they were merely saving seats for employees.

The five-hour hearing Monday at Harvard University was organized by the Federal Communications Commission to address the issue of net neutrality, a hot-button topic for those who think there should be minimal restrictions on Internet traffic.

The topic has drawn wide interest from college students, media-reform groups, and Internet companies.

An official at Free Press, a nonprofit advocacy group that has criticized Comcast for limiting the amount of data some of its customers send over its network, accused the cable company of “stacking the deck” at the hearing with the 30 to 40 “seat-warmers.” An official at Harvard said dozens of real participants were left standing outside the auditorium with placards.

“They were taking seats away from other citizens who had a right to be there,” said Catherine Bracy, administrative manager for the Berkman Center for Internet & Society at the Harvard Law School. “It was a PR thing. [Comcast] wanted more people in the room who were sympathetic.”

Comcast feared a loud and critical crowd at the hearing where executive vice president David Cohen was scheduled to testify. Comcast, which offers high-speed Internet to 48 million homes, has said it needs to manage Internet use so that a small number of customers transmitting very large video files do not clog the network for everyone.

Comcast says the number of seat-warmers was small in proportion to the capacity of the 290-seat auditorium. There was additional standing room.

The practice is similar to one in Washington, where people have been paid to stand in line for congressional hearings, a company official said. The seat-warmers were to reserve places for Comcast employees. (Read the rest at Common Dreams.)

Was it really training or was it a big PR stunt? Whatever it was, closing their stores last night was a reason to talk about Starbucks.

From Adages:
Starbucks closed its door from 5:30 p.m. to 9 p.m. last night for a little bit of continuing education for its baristas. It's questionable whether a three-and-a-half hour training session is actually going to improve the skillset of Starbucks employees, but you can bet 20 Duetto Dollars that there will be people sauntering into your office this morning swearing that the espresso tastes so much better than it did two days ago. (more here)

--Jeff