- Sep 29
- 4 min read
Updated: Sep 30

Hello, AI Enthusiasts.
The first days of the week may feel long, but the AI news cycle keeps sprinting.
A recent MIT Sloan Management Review webinar tackled the dilemma most marketing teams are wrestling with: it’s no longer “should we use AI,” but “where do we even begin without messing it up?”
On the lighter side, your playlists may soon come with commentary. YouTube’s new AI music hosts are the first trial in its experimental YouTube Labs.
And OpenAI wants ChatGPT to be more than a chat partner. With Instant Checkout, you can browse and buy without ever leaving the window.
If this is the start, imagine what’s next.
Here's another crazy day in AI:
A strategic roadmap for marketing in the AI era
YouTube launches Labs for AI experiments
Shopping comes to ChatGPT with Instant Checkout
Some AI tools to try out
TODAY'S FEATURED ITEM: Where to Begin with AI in Marketing

Image Credit: Wowza (created with Ideogram)
How should marketers navigate the AI revolution without losing their customers' trust?
In a recent webinar hosted by MIT Sloan Management Review, Professor Oguz A. Acar from King’s College London and moderator Kaushik Viswanath tackle a problem many marketing leaders face right now. Most teams have moved past wondering whether they should use generative AI. The real challenge is figuring out where to start and how to do it without creating new problems. Professor Acar, who researches AI and marketing innovation at King’s Business School and Harvard’s Laboratory for Innovation Science, walks through a practical framework for identifying opportunities while managing the risks that come with this technology.
What the webinar covers:
The "Four C's" framework that breaks down AI's marketing impact into four areas: Customization (personalized experiences at scale, like Carvana's 1.3 million unique customer videos), Creativity (AI-generated content and ideation support), Connectivity (new ways brands engage with consumers), and Cost of Intelligence (faster, more affordable marketing insights)
Four risk categories that deserve attention: confabulation (when AI produces inaccurate information), copyright uncertainties, cybersecurity vulnerabilities, and customer reactance (when consumers reject or mistrust AI-driven marketing)
The DARE framework, which helps teams break down their marketing work into individual tasks and evaluate each one for its potential benefit against its risk profile
AI agents and how these autonomous systems might reshape interactions between brands and customers, along with considerations around trust and motivation
Why keeping humans involved in the process remains important, especially for complex or sensitive marketing tasks where trust matters
Case studies from companies that have tried implementing AI in their marketing, including what worked and what didn't
Accessible AI tools marketers can experiment with today, ranging from idea generators to image creation services and podcast platforms
Professor Acar describes generative AI as a general purpose technology, comparable to how electricity or the internet transformed business operations. This framing suggests that focusing on broad patterns of impact makes more sense than getting caught up in every individual application. The webinar looks at how AI enables customization at a scale that wasn't previously possible, assists with creative work, opens up different channels for brand engagement, and makes marketing intelligence tasks both quicker and less expensive to complete.
The conversation also gets into the practical challenges marketing teams face when they start working with AI. How consumers respond to AI-driven marketing depends heavily on the situation and what they think the brand is trying to accomplish. Questions about copyright and who owns AI-generated content don't have clear answers yet. Technologies that can fake voices and videos create legitimate concerns about fraud and misuse. These aren't hypothetical issues—they're real factors that determine whether an AI implementation helps or hurts a marketing effort. Throughout the discussion, there's an emphasis on building consumer trust through responsible practices and being upfront about how AI is being used. Without that foundation, even well-designed AI marketing can fall flat or generate backlash.
Watch the Webinar here.
OTHER INTERESTING AI HIGHLIGHTS:
YouTube Launches Labs for AI Experiments
/Aparna Pappu (Vice President, YouTube Labs), on YouTube Blogs
YouTube has launched YouTube Labs, a new initiative to let users test early AI experiments and help shape how AI is used on the platform. The first trial features AI-powered music hosts that add trivia, stories, and commentary to enhance the listening experience on YouTube Music. A limited number of U.S.-based participants can sign up to explore prototypes and provide feedback.
Read more here.
Shopping Comes to ChatGPT with Instant Checkout
/OpenAI
OpenAI is rolling out Instant Checkout in ChatGPT, allowing users to buy products directly in chat, starting with Etsy sellers and expanding soon to Shopify merchants. At the core of this is the Agentic Commerce Protocol, an open standard co-developed with Stripe that enables secure, AI-powered shopping. This move marks a step toward agentic commerce, where AI not only helps users discover products but also completes purchases on their behalf.
Read more here.
SOME AI TOOLS TO TRY OUT:
That’s a wrap on today’s Almost Daily craziness.
Catch us almost every day—almost! 😉
EXCITING NEWS:
The Another Crazy Day in AI newsletter is on LinkedIn!!!

Leveraging AI for Enhanced Content: As part of our commitment to exploring new technologies, we used AI to help curate and refine our newsletters. This enriches our content and keeps us at the forefront of digital innovation, ensuring you stay informed with the latest trends and developments.


