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Another Crazy Day in AI: An Almost Daily Newsletter

Hello, AI Enthusiasts.


Almost Friday, but AI doesn’t sleep!


A new study from Wharton asks: Does adding “please” actually improve AI responses? The answer? Not as much as you’d think.


Meanwhile, Google is giving search an AI boost by integrating Gemini 2.0, making Overviews more advanced and interactive.


And in classrooms, UK schools are using AI in creative ways, from history lessons with virtual Charles Darwin to AI-powered writing assistants.


The weekend is near—AI is still going full speed.


Here's another crazy day in AI:

  • What works in AI prompts and what doesn’t

  • English schools challenge AI skepticism with innovation

  • Google enhances search with AI Overviews and new AI Mode

  • Some AI tools to try out


TODAY'S FEATURED ITEM: Politeness May Not Help Your AI Prompt


A robotic scientist in a classic white coat with 'AI Scientist' on its back stands beside a human scientist with 'Human Scientist' on their coat, looking towards the AI Scientist.

Image Credit: Wowza (created with Ideogram)


Does saying "please" to an AI actually make it perform better?


A new report from Wharton's Generative AI Lab challenges assumptions about prompt engineering. Led by Ethan Mollick and his team, the study examines whether certain prompting techniques—like adding polite language—consistently improve AI performance. The findings? It’s not that simple.


What they found along the way:

  • There’s no single standard for measuring AI performance—different benchmarks can lead to very different conclusions.

  • Techniques like politeness or structured formatting can sometimes improve responses but can also make them worse.

  • AI responses aren’t always consistent—small changes in wording can shift results in unpredictable ways.


Meincke, Lennart and Mollick, Ethan R. and Mollick, Lilach and Shapiro, Dan, Prompting Science Report 1: Prompt Engineering is Complicated and Contingent (March 04, 2025). Available at SSRN: https://ssrn.com/abstract=
Meincke, Lennart and Mollick, Ethan R. and Mollick, Lilach and Shapiro, Dan, Prompting Science Report 1: Prompt Engineering is Complicated and Contingent (March 04, 2025). Available at SSRN: https://ssrn.com/abstract=

The study highlights an important reality: AI doesn’t follow fixed rules when it comes to prompts. Many people assume that small tweaks—like making a request more polite—will always lead to better results. But as this research shows, that’s not always the case. What works in one context may fail in another, and AI’s behavior can be surprisingly inconsistent.


It also raises questions about how we evaluate AI performance. Since results can vary based on how success is measured, businesses and researchers need to be intentional about their benchmarks. A model that looks effective under one test might not hold up under another. Understanding these nuances will be key as AI continues to play a bigger role in decision-making, from education to business strategy.




Check out Mollick's LinkedIn post here.

Read and download the full paper here.

OTHER INTERESTING AI HIGHLIGHTS:


English Schools Challenge AI Skepticism With Innovation

/Richard Adams, Education Editor, The Guardian


Schools across England are using AI in creative ways to make learning more engaging, from chatting with a virtual Charles Darwin about evolution to turning student writing into AI-generated images. Teachers say AI has boosted student participation, particularly among those who are typically more reserved. While educators remain cautious about potential risks, they recognize AI as a tool that will shape students’ future careers. Many schools are also developing policies and student-led discussions to ensure AI is used responsibly and effectively in the classroom.



Read more here.


Google Enhances Search With AI Overviews and New AI Mode

/Robby Stein, VP of Product, Google Search


Google is expanding AI Overviews with Gemini 2.0, making search results faster, more accurate, and capable of handling complex questions. The new AI Mode, currently in limited testing, enhances reasoning and problem-solving capabilities, allowing users to ask detailed questions and receive AI-powered responses with follow-up interactions and deeper insights. Unlike traditional search, AI Mode combines real-time web data with Google's advanced AI, offering a more comprehensive and intuitive way to explore information. Google plans to refine the feature based on user feedback before a wider release.



Read more here.

AI Mode helps you search more effortlessly by combining the advanced capabilities of Gemini 2.0 with Google’s best-in-class information systems. Note: Results are for illustrative purposes and include future-looking features. Source: Google
AI Mode helps you search more effortlessly by combining the advanced capabilities of Gemini 2.0 with Google’s best-in-class information systems. Note: Results are for illustrative purposes and include future-looking features. Source: Google

SOME AI TOOLS TO TRY OUT:


  • Gong - Analyzes sales conversations to predict revenue and boost team performance.

  • Gentle Invoice - AI inbox assistant for categorizing and extracting key invoice details.

  • Gemini Deep Research - Auto-browses the web to generate in-depth reports in minutes.


That’s a wrap on today’s Almost Daily craziness.


Catch us almost every day—almost! 😉

EXCITING NEWS:

The Another Crazy Day in AI newsletter is on LinkedIn!!!



Wowza, Inc.

Leveraging AI for Enhanced Content: As part of our commitment to exploring new technologies, we used AI to help curate and refine our newsletters. This enriches our content and keeps us at the forefront of digital innovation, ensuring you stay informed with the latest trends and developments.





Another Crazy Day in AI: An Almost Daily Newsletter

Hello, AI Enthusiasts.


Midweek AI Watch—Sales, Law & Tax in Focus!


Microsoft is rolling out "AI Accelerator for Sales" and two AI-powered sales agents, aiming to revolutionize how businesses close deals. Could AI become a salesperson’s new best friend?


Meanwhile, Ontario’s legal bodies are refining AI governance with a fresh report on the Human Rights Impact Assessment (HRIA) framework.


And in finance, recent report from Thomson Reuters shows AI is rapidly transforming tax and accounting—79% of tax professionals say big changes are coming within five years.


Wednesday’s done—AI’s just warming up...


Here's another crazy day in AI:

  • Microsoft introduces AI tools for sales teams

  • Ontario Law Commission updates AI human rights guidelines

  • Thomson Reuters' recent report shows AI is transforming tax work

  • Some AI tools to try out


TODAY'S FEATURED ITEM: Boosting Sales with AI-Powered Agents


A robotic scientist in a classic white coat with 'AI Scientist' on its back stands beside a human scientist with 'Human Scientist' on their coat, looking towards the AI Scientist.

Image Credit: Wowza (created with Ideogram)


What if your sales team could close more deals without working longer hours or leaving any potential customer behind?


Sales teams often spend more time on administrative tasks than actual selling. Microsoft is introducing new AI-driven tools to help sales teams work smarter and close more deals. Announced by Bryan Goode, Corporate VP for Business Applications and Platform at Microsoft, the Microsoft AI Accelerator for Sales is a new program designed to help businesses transition from outdated CRM systems and adopt AI-powered sales solutions. At the same time, Jared Spataro, Microsoft’s Chief Marketing Officer for AI at Work, unveiled two new sales agents—Sales Agent and Sales Chat—designed to automate key sales tasks and accelerate deal-making.




How these AI tools can improve sales performance:

  • AI Accelerator for Sales – Launching on April 1, this program helps companies move beyond traditional CRM systems and integrate AI into their sales processes.

  • Prebuilt agents for faster implementation – Includes tools like the Sales Research Agent in Microsoft Dynamics 365 Sales, which conducts deep research to support strategic decision-making.

  • Sales Agent – An AI-powered assistant that automates routine sales tasks like gathering lead information, scheduling meetings, and following up with prospects.

  • Sales Chat – A tool that pulls data from CRM systems, emails, and documents to provide real-time insights and personalized recommendations.

  • Early adoption – Companies such as Lenovo and Lexmark are already leveraging these tools to streamline their sales operations and shorten deal cycles.

  • Industry shift – Microsoft reports that nearly 70% of Fortune 500 companies are using its AI solutions, with thousands of custom sales agents created through Copilot Studio.



By automating time-consuming tasks, these AI tools allow sales professionals to focus on what matters most—building relationships and closing deals. Instead of manually tracking leads, updating records, or following up on emails, sales teams can rely on AI to handle the details while they concentrate on high-value interactions.


For businesses, the potential benefits go beyond just saving time. AI-powered insights can help sales teams identify the most promising leads, personalize outreach, and respond to customers faster. However, successful adoption will depend on how well these tools are integrated into existing workflows and whether sales teams are equipped with the right training to make the most of them. As companies explore these AI solutions, the goal will be to enhance sales effectiveness without adding complexity—making selling smarter, not harder.





Read more on AI Accelerator for Sales here.

Read more on Sales Agents and Sales Chat here.

OTHER INTERESTING AI HIGHLIGHTS:


Ontario Law Commission Updates AI Human Rights Guidelines

/James Brierley, U. Ottawa Faculty of Law, CA on JURISTnews


The Law Commission of Ontario (LSO) and the Ontario Human Rights Commission (OHRC) have released a new background report on the Human Rights Impact Assessment (HRIA) framework for AI development. Building on their 2024 HRIA initiative, the report offers further guidance on implementing self-reported HRIAs to prevent bias and discrimination in AI systems. While not yet legally required, these assessments align with Canada’s evolving AI regulations, including the Enhancing Digital Security and Trust Act and the proposed Artificial Intelligence and Data Act. The report underscores global concerns about AI regulation, echoing discussions from the AI Action Summit and the UN’s Governing AI for Humanity report.



Read more here.


Thomson Reuters' Recent Report Shows AI Is Transforming Tax Work

/Thomson Reuters Tax & Accounting


The most recent Future of Professionals Report from Thomson Reuters Institute reveals that AI adoption is accelerating in the tax and accounting industry, with 79% of tax professionals believing AI will have a transformational impact within five years. AI-powered tools are helping firms automate technical research, streamline audits, and improve client services, enhancing efficiency and accuracy. Despite concerns about data security and ethical compliance, the report finds that a majority of professionals see AI as a “force for good” in their industry. The study highlights practical ways tax experts can leverage AI to optimize workflows, reduce human error, and adapt to evolving regulations, ensuring they stay competitive in an increasingly AI-driven field.



Read more here.

Source: Thomson Reuters 2024
Source: Thomson Reuters 2024

SOME AI TOOLS TO TRY OUT:


  • Nabiq - AI-driven lead engagement for personalized acquisition and retention.

  • Findaway Voices by Spotify - Create AI-powered audiobooks and publish on Spotify.

  • Pieces - Preserve and recall workflow details to seamlessly resume work.


That’s a wrap on today’s Almost Daily craziness.


Catch us almost every day—almost! 😉

EXCITING NEWS:

The Another Crazy Day in AI newsletter is on LinkedIn!!!



Wowza, Inc.

Leveraging AI for Enhanced Content: As part of our commitment to exploring new technologies, we used AI to help curate and refine our newsletters. This enriches our content and keeps us at the forefront of digital innovation, ensuring you stay informed with the latest trends and developments.





Another Crazy Day in AI: An Almost Daily Newsletter

Hello, AI Enthusiasts.


Tuesday night deep dive—because someone’s gotta keep up with AI!


OpenAI just announced NextGenAI, a $50 million research initiative partnering with 15 leading institutions to unlock AI’s potential in education. Today’s homework: figuring out what that means for the future of learning.


Meanwhile, AWS is stepping up its agentic AI game, building a new team to supercharge automation and AI task management. If your Slack messages start replying to themselves, now you know why.


And in a podcast, the CEO of Higher Logic and the senior privacy analyst dive into how associations can integrate AI into their operations—without causing a data disaster.


That’s a wrap—unless AI rewrites it overnight.


Here's another crazy day in AI:

  • AI and academia join forces for research and education

  • AWS forms AI agent group to power automation

  • Podcast: making AI work for associations

  • Some AI tools to try out


TODAY'S FEATURED ITEM: NextGenAI Unites Top Institutions for AI Progress


A robotic scientist in a classic white coat with 'AI Scientist' on its back stands beside a human scientist with 'Human Scientist' on their coat, looking towards the AI Scientist.

Image Credit: Wowza (created with Ideogram)


What happens when top research institutions join forces to push the boundaries of AI in education and science?


OpenAI just launched NextGenAI, a collaborative effort bringing together 15 top universities and institutions to push research and education forward with AI. With $50 million in funding, access to AI tools, and research grants, the goal is to speed up discoveries, improve education, and prepare the next generation to shape AI’s future.


What’s happening

  • Advancing research with AI – Institutions like Harvard, Duke, and Ohio State are applying AI to healthcare, climate science, and other critical fields, driving breakthroughs that could have a real-world impact.

  • Rethinking how AI is taught and used in education – Schools like MIT, Howard, and Texas A&M are integrating AI into curricula, helping students gain hands-on experience with cutting-edge technology.

  • Making knowledge more accessible – Libraries and public institutions, including the University of Oxford’s Bodleian Library and the Boston Public Library, are digitizing archives to open up vast amounts of historical and educational materials.

  • Strengthening connections between academia and industry – By collaborating with OpenAI, universities can contribute directly to AI development while ensuring that research remains grounded in ethics, education, and public benefit.





Collaboration between academia and industry has always been a driving force behind technological progress, and AI is no exception. Research institutions have led innovation for decades, and by working together, they can accelerate breakthroughs and expand their impact in ways that wouldn’t be possible in isolation.


By combining expertise, AI’s development becomes a more collective effort—one that considers not just technological advancements but also ethical and educational priorities. The work happening now will shape how AI integrates into society, research, and learning for years to come.




Read the full article here.

Watch the video here.

OTHER INTERESTING AI HIGHLIGHTS:


AWS Forms AI Agent Group to Power Automation

/Greg Bensinger on Reuters


Amazon Web Services (AWS) is ramping up its AI capabilities by launching a new division focused on agentic AI, a technology designed to automate tasks without constant user prompts. The initiative, led by AWS executive Swami Sivasubramanian, underscores Amazon’s commitment to AI-driven automation, following its recent Alexa updates. AWS CEO Matt Garman described agentic AI as a multi-billion-dollar opportunity, signaling Amazon’s ambition to lead the next wave of AI innovation. This restructuring also includes shifts in AWS’s AI infrastructure, reinforcing its focus on enhancing customer experience and expanding AI-driven solutions.



Read more here.


Podcast: Making AI Work for Associations

/Associations NOW Presents Podcast


The latest Associations NOW Presents podcast explores how associations can successfully adopt AI, featuring insights from Higher Logic CEO Rob Wenger and privacy analyst Amanda DeLuke. The discussion highlights Higher Logic’s AI journey, which started in October 2023, and how AI is being used for brainstorming, automation, and member engagement. The conversation stresses the importance of clear AI policies, privacy compliance, and staff education to ensure responsible AI adoption. By streamlining tasks and enhancing operational efficiency, AI is helping associations modernize their approach while keeping data security at the forefront.



Listen to the podcast here.

SOME AI TOOLS TO TRY OUT:


  • ARI - AI-powered research agent for fast, professional reports.

  • Lindy - Build AI agents to automate emails, customer service, and sales.

  • Helix - Instantly create investor-ready prototypes for your startup.


That’s a wrap on today’s Almost Daily craziness.


Catch us almost every day—almost! 😉

EXCITING NEWS:

The Another Crazy Day in AI newsletter is now on LinkedIn!!!



Wowza, Inc.

Leveraging AI for Enhanced Content: As part of our commitment to exploring new technologies, we used AI to help curate and refine our newsletters. This enriches our content and keeps us at the forefront of digital innovation, ensuring you stay informed with the latest trends and developments.





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