Another Crazy Day in AI: A New Research Examines the Changing Landscape of Workplace Interaction
- Wowza Team
- Mar 24
- 3 min read
Hello, AI Enthusiasts.
AI clocked in early this week.
Harvard and Procter & Gamble just ran a massive study on AI in the workplace, and the results shows AI isn’t just boosting productivity—it’s changing how teams think and collaborate.
Feeling lost with AI at work? You’re not alone—76% of employees admit they lack confidence in using AI. What can companies do to help?
Meanwhile, Salesforce is going all-in on AI agents, giving them more autonomy to handle complex tasks.
Let’s see what the rest of the week brings!
Here's another crazy day in AI:
Research finds AI changes more than just productivity
How to make AI less scary for employees
Salesforce evolves AI agents with smarter data use
Some AI tools to try out
TODAY'S FEATURED ITEM: The AI Teammate Experiment
Image Credit: Wowza (created with Ideogram)
What if AI could be more than just a tool—what if it could be a teammate?
We often think of AI as just another productivity booster, but what if it could function more like a true collaborator? A new study by Ethan Mollick and a team of researchers from Harvard and Procter & Gamble put this idea to the test, exploring how AI impacts teamwork, expertise, and even workplace emotions.
Their large-scale experiment found that AI doesn’t just help individuals—it changes the way teams work together, blurring the lines between expertise and even improving the emotional experience of work.
What They Discovered:
AI boosts performance – Individuals using AI performed as well as two-person teams, and AI-assisted teams created the best solutions.
Expertise boundaries disappear – AI helped both technical and commercial experts think beyond their usual roles, creating more balanced ideas.
Work gets done faster – AI-assisted groups saved 12-16% of their time while producing longer, more detailed solutions.
People feel better working with AI – Participants using AI reported higher excitement and lower frustration compared to those working without it.
The findings suggest that AI is doing more than making work faster or easier. It’s reshaping how people interact, how ideas develop, and how teams function. When AI supports collaboration, the lines between roles and expertise start to blur, opening up new possibilities for problem-solving and innovation.
At the same time, this raises new challenges. If AI can enhance or even replace certain skills, how does that affect the way we value expertise? What happens to the traditional team structure when AI becomes an active participant? These are questions businesses will need to consider as AI becomes a bigger part of everyday work.
Read the full blog here.
Read the full paper here.
OTHER INTERESTING AI HIGHLIGHTS:
How to Make AI Less Scary for Employees
/Danielle McMahan on Fast Company
The rise of AI is transforming workplaces, but many employees feel unprepared to integrate it into their daily tasks. A recent survey found that 76% of workers lack confidence in using AI, leading to stress and uncertainty. To ease this transition, companies should provide clear expectations, strategic guidance, and hands-on training to help employees see AI as an asset rather than a threat. By fostering AI literacy and offering managerial support, organizations can empower employees to embrace AI and unlock its full potential.
Read more here.
Salesforce Evolves AI Agents with Smarter Data Use
/Devony Hof, SiliconANGLE
Salesforce is taking AI agents to the next level with new enhancements to Agentforce, enabling them to be more proactive and autonomous. By integrating structured and unstructured data through its DataCloud, Salesforce allows AI agents to make better decisions in real time, improving accuracy and efficiency. The company’s agentic AI strategy focuses on multi-agent collaboration, letting AI systems work together to solve complex problems dynamically. With these updates, Salesforce aims to redefine AI-driven business operations and set a new standard for enterprise AI integration.
Read more here.
SOME AI TOOLS TO TRY OUT:
That’s a wrap on today’s Almost Daily craziness.
Catch us almost every day—almost! 😉
EXCITING NEWS:
The Another Crazy Day in AI newsletter is on LinkedIn!!!
Leveraging AI for Enhanced Content: As part of our commitment to exploring new technologies, we used AI to help curate and refine our newsletters. This enriches our content and keeps us at the forefront of digital innovation, ensuring you stay informed with the latest trends and developments.
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